Balancing Customer and Internal Focus as a PM
- Harshal
- Nov 7, 2020
- 1 min read
Updated: Apr 28, 2023
In this post, I have described my experience at the intersection of creating customer-impact and enabling internal-tooling.

I hope this helps Product Managers introspect about their balancing acts and helps aspiring PMs understand one aspect of the PM role.
You can check my article on Substack.